Digitoll: The Future of Digital Customs Processing

Introduction of Digitoll and New Customs Regulations Effective January 1, 2023

Digitoll has ushered in a new era of digital customs processing, effective from January 2023. This initiative aims to streamline import and export procedures through digitalization and applies to all modes of transport, including air, rail, road, and sea. It is essential for all businesses importing goods into Norway to familiarize themselves with these new regulations, as they supersede two previous laws.

Understanding Digitoll

Digitoll enables customs authorities to receive digital information about goods before they cross the border.
This allows the Norwegian Customs Service (Tolletaten) to process and assess the risk of imports ahead of time, replacing traditional manual procedures with an automated customs clearance process. This ensures a more seamless and efficient border crossing experience.

Reasons for the New Customs Regulations

The Digitoll initiative was introduced for several reasons, including the need for a more practical and efficient legal framework.
The updated terminology and specifications aim to create a more functional set of laws.
Additionally, the new regulations align more closely with EU standards, improve risk assessment, enhance oversight of imports, and replace the former Customs Act with two new laws:

  • Law on Goods Movement
  • Law on Customs Duty

Gradual Implementation Through 2025

The implementation of Digitoll is being phased in, with full compliance expected by 01.01.25.
The transition to new customs clearance requirements is already in progress. We encourage businesses to familiarize themselves with the new guidelines.

Digitoll Implementation Timeline

The provided timeline outlines the phases of Digitoll implementation, including deadlines for various transport methods bringing goods into Norway. As of April 1, 2025, all notification and reporting obligations for all transport modes must be met through digital submission.

Note: There is no transition period for health-related import documentation requirements (CHED). Goods under these requirements must be declared upon arrival from January 1, 2023, to prevent the spread of diseases and pests.

Benefits of Digital Customs Processing

Digitoll enhances the ability of the Norwegian Customs Service to assess risks before border crossings and provides comprehensive control over goods crossing or transiting through Norway. These digital solutions help manage increasing shipment volumes and associated data efficiently.

Impact on Transport and Industry

The changes introduced by Digitoll will:

  • Facilitate smoother border crossings (green light without stopping)
  • Increase the number of shipments cleared for free circulation
  • Prevent illegal imports, ensuring fair competition
  • Protect society from health, environmental, and security threats
  • Reduce errors and minimize post-clearance work

Digitoll Impact on Import Procedures

The most significant change is the digital notification and reporting requirement, which necessitates close cooperation between importers and freight forwarders. As an example, Logi Trans can act as your freight forwarder, managing transport arrangements and ensuring that your goods pass through customs with minimal disruption. Accurate data and necessary documentation must be provided well in advance of the goods leaving the exporting country.

Important Information for Importers

The new regulations specifically impact import procedures and impose certain requirements on importers. Understanding the implications of Digitoll for your business is essential to ensure your shipments comply with the new criteria for proper customs clearance. Failure to adhere to these regulations or provide accurate Digitoll data can result in delays and additional costs.

At Logi Trans, we offer comprehensive support to help you understand and apply these new customs procedures effectively.
Our team is ready to assist you with the practical aspects of implementing Digitoll.

Increased Documentation Requirements

Except for certain specific types of shipments, a commercial invoice must accompany your order. The new regulations also include other specific documentation requirements.

Customer Documentation Management

Please note:

  • A standard commercial invoice (not a proforma invoice) is required.
  • Digitoll defines the correct customs procedures.

Difference Between Commercial and Proforma Invoices

  • Commercial Invoice: This is the official invoice that must accompany the shipment and includes payment details for the recipient.
  • Proforma Invoice: Used when no payment is required for the shipped item, such as in the case of replacement deliveries or product samples.

Our team ensures smooth and efficient customs clearance for both imports and exports.

Requirements for Power of Attorney

While the power of attorney does not have to be in writing, it is recommended to cover unforeseen situations or changes.
This helps document the relationship during customs clearance or if an audit is conducted by the Norwegian Tax Administration.

Submitting the Power of Attorney

  • Ensure the power of attorney includes all necessary information.
  • Send it via email, including the company name and organization number in the subject line.
  • If further details are needed, the document can be updated before submission.

How Logi Trans Can Assist You

Logi Trans is equipped to support your business in adapting to the new Digitoll requirements. We assist with the accurate submission of data, proper documentation, and compliance with the latest regulations. Our services are designed to facilitate a smooth import process, minimizing disruptions and optimizing your supply chain.